Jennifer stuck with us for nearly three years as we prepared to buy a house in Austin. There were three or four times when we started looking at houses and then backed off because either market conditions or our own situation was not quite where it needed to be. Jennifer was patient through all of these false starts. When we finally put the pedal to the metal, she was there with bells on to show for us. We looked at quite a few houses and ended up writing several offers. And then we finally got under contract on a house, and things got COMPLICATED in a hurry. Jennifer’s in-depth knowledge of the process and close relationship with us was invaluable because she could spin off the necessary documents in a hurry. Her close relationships with other agents in the area were important in making sure that communication with the sellers was correct and thorough and that we ended up with the deal that we needed. I’ve already referred Jennifer to at least one other set of buyers, and she (and Urban Provision in general, because I know other agents helped us during periods when Jennifer was out of town) will definitely get referrals from my family in the areas that they serve.